Are you technically minded and want to work within a mature, committed team. Looking for a role in which you are able to plan and run your own day?
This growing business located in Silverwater are currently seeking a Service Co-ordinator who is self motivated, mature minded and enjoys providing technical support.
Logging service calls and providing technical assistance to internal staff, end users and dealers you will also be responsible for;
- Taking service calls, log and allocate to service centres
- Analysing issue over the phone and follow fault elimination process to avoid on-site service wherever possible
- Entering details in computer systems, maintain the service spreadsheets for all service jobs
- Sending details to service contractors
- Liaise with end users, dealers, contractors and the Operations Manager to resolve problems
- Follow-up with the customer to ensure satisfaction with service
- Sales order entry, process returns
You will possess;
- Technical aptitude and a willingness to provide technical support both internally and externally
- Clear and fluent communication skills
- Ability to work in a fast paced environment with the capability to multitask
- Intermediate computer skills (MS Word, Excel)
If you are seeking a role that is varied, provides you with a challenge, and enables you to utilise your technically know how then this is the role for you!
To apply send your CV to rbilotta@alliancerecruitment.com.au or alternatively for a confidential discussion contact Renata on 8820 1100.
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